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Contact made easy


Here you will find an overview of direct contacts for all relevant departments in the external relationship. 
The department you want to talk to is not listed? No problem. You can send us a message via the contact form and we'll make sure it gets to the right department. If you want to start a chat, click on the chat icon on the right side of the screen, here you can talk to a free employee from the sales department. Alternatively, you can leave a message for a callback by clicking on the callback icon on the right side of the screen. 

Distribution

You will receive personal advice on products, service or all aspects of your order from our internal sales team, 

INLAND:

Phone +49 7163 9988-110
inland@starmix.de

EXPORT:

Phone +49 7163 9988-120
export@starmix.de


Customer Service

You have technical problems or questions about an ongoing repair? Then our customer service is the right place to go.  

Manuel Neutzner
Customer Service 

Phone +49 7163 9988-161
service@starmix.de


Our factory service/spare parts service is listed below. Also the contact for service and repair of special vacuum cleaners.


Factory service/ Spare Parts Service
SOUTH NORTH
U & W GmbH Hans Sauer GmbH
Jakob-Wolf-Str. 26 Barkhausenweg 8
63179 Obertshausen 22339 Hamburg
Phone +49 6104 6005100 Phone +49 40 5389920
service@starmix.de
www.uwgmbh.de
SERVICE & REPAIR OF STARMIX SPECIAL VACUUM Cleaners (H-ASBESTOS)
Company Repair & Service Workshop
Asup GmbH ASUP Duisburg
Beckendorfer Bogen 10 Rental and Service
21218 Seevetal Mausegatt 26
Phone +49 4105 59888-16 47228 Duisburg
thomas.opara@asup.info Phone +49 2065 42348-70

Management

Gwendi Harer
Assistance

Phone +49 7163 9988-011
gwendi.harer@starmix.de

    CONTROLLING

    Siegmar Roos
    Head of Controlling

    Phone +49 7163 9988-030
    siegmar.roos@starmix.de

      IT

      Axel Wingert
      Head of IT/TQM

      Phone +49 7163 9988-040
      axel.wingert@starmix.de

        Purchase

        Gerhard Hauser
        Supply Chain Management

        Phone +49 7163 9988-209
        gerhard.hauser@starmix.de

          PRODUcT-
          MANAGEMENT

          Florenz Stetter
          Head of Productmanagement

          Phone +49 7163 9988-061
          florenz.stetter@starmix.de

            Development/
            Trial

            Klaus Dietz
            Technical Manager  

            Phone +49 7163 9988-230
            klaus.dietz@starmix.de

            MARKETING

            Diana Schlick
            Head of Marketing

            Phone +49 7163 9988-080
            diana.schlick@starmix.de

              Logistics

              Michael Wittchen
              Head of Logistics

              Phone +49 7163 9988-260
              michael.wittchen@ starmix.de

                Goods delivery

                Goods deliveries and pick-ups are located in logistics hall 6. 

                Electrostar GmbH
                Haller Industriepark Halle 6
                Hans-Zinser-Str. 1-3
                DE 73061 Ebersbach/Fils 
                info@starmix.de


                Registration and directions


                Opening hours goods receipt

                Mon - Fri:
                7:00 am to 9:00 am
                9:15 am to 12:00 pm
                12:45 pm to 15:00 pm
                Friday until 2:00 pm


                Opening hours outgoing goods

                Mon - Fri:
                7:30 am to 9:00 am
                9:15 am to 12:00 pm
                12:45 pm to 15:00 pm