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starmix Warranty


Providing our customers with the highest quality at all times is very important to us.
All starmix products therefore go through a strict, 4-stage quality control according to ISO 9001:

Supplier-
management with
regular
quality audits

quality
control at
goods receipt


quality
controls in
the production


100 % quality
and safety
testing of
finished equipment

Our products therefore meet the highest safety standards by fulfilling European conformity, European standards (EN 60204 and 60335) and various national safety marks. 


3 years warranty


Only in Germany we grant 3 years warranty (according to our  warranty conditions) on the following products:


2 YEARS WARRANTY


Only in Germany we grant 2 years warranty (according to our warranty conditions) on all Works-Line devices.


For all other devices, the statutory warranty applies unless otherwise agreed in individual cases. The new warranty regulations are geographically limited to the territory of the Federal Republic of Germany.

You have a repair case?

Here you will find all the important information about processing, contact persons or the online repair registration.