• Batrix: How and where are accessories attached?

    Please click for subtitles in the video

  • Batrix: How are filter bags inserted?

    Please click for subtitles in the video

  • Batrix: How are filter cassettes changed?

    Please click for subtitles in the video

  • Batrix: How does the hose rewind work?

    Please click for subtitles in the video

  • Batrix: What are the individual switches on the control panel for?

    Please click for subtitles in the video

  • Batrix: Where can I find the battery compartment?

    Please click for subtitles in the video

  • Can I connect another hose from the starmix range?

    No. Only the supplied hose can be connected to the Batrix. The container and hose are coded to protect the electronics from damage.  
    With the Quadrix, only the supplied hose matches.

  • How do I connect the Cordless Control transmitter?

    The tape of the transmitter is fixed either around the suction hose or the power tool. Set the vacuum to AUTO, the device starts and stops when the power tool starts and stops. Note: The closer the transmitter is attached to the power tool, the more accurate the vibration detection works. If it is necessary to pair the transmitter with the vacuum again: Press the button on the transmitter until it lights up blue to pair the transmitter with the vacuum.


  • Where can I see the battery life on the Batrix?

    On the front panel of the vacuum cleaner is the battery indicator, this is always lit during operation:
    5 LEDs = 100% capacity
    3 LEDs = 60% capacity
    30 seconds before the battery is empty, the last LED flashes for 3 seconds and a signal tone comes up (only for M vacuums)

  • Which batteries can be used in the Batrix?

    All 18V or 36V batteries from the CAS system (Cordless Allicance System) can be used. Please note the different running times with an 8.0 or 10.0 Ah battery.

Sauger Allgemein

  • Can foam be vacuumed?

    Yes. The various water level recognition systems using electrode disconnection or floats also disconnect effectively with foam. Initially, there may be more moisture in the air output until the disconnection takes place. However, the vacuum cleaner will not be damaged.

  • How can I extend the vacuum hose?

    2 vacuum hoses can be joined together without a problem (pipe connection in the bayonet connection) – however, only up to a total length of 10 m; beyond this, a loss in suction power can occur.

  • How is electrostatic charge discharged?

    Electrostatic charge is discharged via an anti-static vacuum hose, the conducting intake fitting and then via the vacuum cleaner’s protective earthing.

  • Is it possible to use several vacuum hoses (point of use) with one vacuum cleaner?

    If the vacuum cleaner is used with two points of use, then there will be a reduced volume flow rate available for each. The connection of two hoses is done using a Y-connector (diameter 35 mm / Art. No. 425689). In order to achieve a higher volume flow rate, we recommend our 2- or 3-motor vacuum cleaners GS 2078 / GS 3078.

  • Up to what temperature can the vacuum cleaner be used?

    The temperature of the substance being vacuumed may not exceed +60°C and there may not be any ember remains in the substance. Flammable, explosive or burning materials or liquids are not to be vacuumed.

  • What does ‘anti-static set-up’ mean and what do I need to do in order to have a truly anti-static vacuum cleaner?

    Appliances that have an ‘anti-static set-up’ possess an electrically conducting intake fitting connected to the earthing conductor. When vacuuming fine dust (friction), depending on the humidity (e.g. dry air in winter), electro-static charge can develop in the vacuum hose. This then discharges itself through sparking – a process which, whilst harmless, isn’t pleasant. The electro-static pull increases dirt levels in the vacuum hose. An anti-static vacuum hose is needed to combat this; it discharges built-up charge immediately and without you noticing. 


  • What electrical power can the automatic switchon of the power socket be run at?

    The automatic switchon responds from a power of 100 Watt. The maximum power is 2,000 Watt – this information is displayed on the inside of the socket’s lid.


  • What is the benefit of the automatic switchon function?

    All vacuum cleaners with appliance sockets automatically switch on or off in the switch settings “A” and “AR” when another power tool is connected. This allows dust to be vacuumed up conveniently, right where it is created. Before the vacuum cleaner switches off, it keeps running for ca. 10 more seconds, thus completely emptying the vacuum hose.

  • What is the benefit of the soft start function?

    Soft start reduces the initial currents, which prevents the mains fuse from being tripped. But also, the life span of the motor is increased thanks to the reduced strain.

  • What is the maximum hose length with which the appliance can still vacuum?

    We recommend the use of hoses up to a total length of max. 10 m.

  • What is the maximum pH value for the liquids being vacuumed?

    pH values of 5 (slightly acidic) to 8 (slightly alkaline). With respect to the type of liquid to be vacuumed, the user must consult the data sheet and, if necessary, contact Electrostar. Most important: be aware of combustion points. Liquids such as drilling emulsion can attack filters and seals.

  • What is the maximum suction height for vacuuming water?

    Up to 2.5 m, if only water (i.e. without air) is to be vacuumed – i.e. the suction opening is completely underwater (full suction mode). If a mixture of water and air is being vacuumed, the maximum suction height is 8 m (“slurp mode”).

  • When are hoses with a large diameter needed; when are thinner ones needed?

    Rule of thumb: lightweight (bulky) vacuum substance (e.g. paper offcuts, foliage, dust) --A low air speed --> large vacuum hose diameter. Heavy vacuum substance (coarse sand, stone, screws) --> high air speed --> smaller vacuum hose diameter

  • When do I need a vacuum cleaner with a filter de-dusting function (e.g. iPulse, ISC, uClean with filter vibrator) and when should I use one without one?

    With large quantities of dust and difficult fine dusts and problem dusts, starmix vacuum cleaners for the workshop and construction site - such as "iPulse" series- with an automatic impulse filter de-dusting function have proved themselves in the field. They guarantee constantly clean filters and a permanently high suction power. With lower dust build-up and for all other general cleaning work, we also offer appliances without this feature.

  • Which vacuum cleaners are suited to continuous usage?

    If the vacuum cleaner is being used for continual, stationary vacuum cleaning, such as in the production process at an industrial company, then a continuous-use appliance with, for example, 400V three-phase A.C. current side-channel compressor is a good idea. These machines are capable of run times of over 10,000 hours. Currently, Starmix does not offer these appliances. With their universal fans, the starmix vacuum cleaners in the ISP/ISC range have a life span of up to 1,000 hours.

Stäube / Staubklassen

  • Can I convert a normal vacuum cleaner or an L vacuum cleaner into an M or H vacuum cleaner, for example by inserting an M or H filter?

    No. M and H vacuum cleaners are tested and approved by the inspection authority and possess, amongst other things, a particular electronics system that detects when the air speed falls beneath 20 m/s due to additional filters or a clogged-up vacuum hose. At this point, intensive vacuuming ceases and an acoustic warning signal sounds. Only after inspection and the removal of the cause of the problem can the appliance be used once more.

  • What are Short-Term Exposure Limits values?

    The German term ‘AGW’ (the German equivalent of Short-Term Exposure Limits – STEL) stands for Workplace Limit Values. At the beginning of 2012, these replaced the previous Maximum Accepted Concentration values. The STEL value indicates the maximum allowed concentration in the workplace (in mg pro m³ air) that is not damaging to one’s health even under long exposure (8 hours a day). The lower the STEL value is, the higher the danger presented to one’s health by the dust. Various requirements are made on the vacuum cleaner’s degree of dust removal based on this limit value. See Overview “Dust classes”.

  • What does ATEX mean?

    ATEX stands for ATmosphere EXplosive. ATEX describes the European Union’s ATEX Guidelines – namely, the ATEX Product Guideline 94/9/EG and the ATEX Operating Guideline 1999/92/EG. This guideline affects appliances and protection systems that are mandatory in areas exposed to the risk of explosions. In order to fulfil this guideline, necessary things are side channel compressor and brushless motors – for example, EC motors (electrically commutated). Starmix does not currently offer any explosion-protected appliances.

  • When is a dust/air mixture explosive?

    An explosion of a dust/air mixture can occur if three components in or near the appliance come together:
    dust (a certain concentration of dust is necessary)
    air (oxygen)
    ignition source (a minimum ignition power must be exceeded)
    e.g.grinding aluminium, magnesium or sucking up e.g. flour, paper dust, soot.
    Protection measures must be taken when the dust is flammable. The customer must assess whether a zone is present. Starmix does not currently offer any appliances for explosive dusts.

  • Which Short-Term Exposure Limits are to be observed with electrical installation work (e.g. wall grinders, socket cutting, drilling, mortising)?

    The dust limit value for the inhalable dust portion (E-dust – proportion of airborne particles that can be inhaled through the mouth and nose) is 10 mg/m³ and for the portion with access to the alveoli (A-dust – proportion that can find its way into the lung’s alveoli) it is 1.25 mg/m³. Synchronised Type 1 systems (power tools and dust extractors in the M class) are to be used – see the overview from the trade association ETEM.

  • Which vacuum cleaner do you need for which particular dust or class of dust?

    Legal guidelines determine the various classes of dust. These can be found in the international norm IEC 60 335-2-69, which sub-divides dusts into three different dust classes: L, M and H.

    Dust class L (low hazardous dust):
    simple, harmless dusts such as house dust and substances like soil or limestone. These dusts have AGWs (occupational exposure limit value) of >1 mg/m3. The filter material of L class vacuum cleaners is tested. The maximum particle penetration grade is less than 1%. There are no special disposal requirements.

    Dust class M (medium hazardous dust):
    all wood dusts and dusts from putty, filler, paint, plaster, cement, concrete, tile glue and paints such as latex and oil paints, or substances containing quartz such as sand or pebbles. Here, dusts with an AGW of > 0.1 mg/m3 are present. M-vacuum cleaners are tested by the testing laboratory as complete unit.The maximum particle penetration grade is less than 0.1% and the disposal must be carried out low on dust.

    Dust class H (high hazardous dust):
    This dust class covers dust with all exposure limits, all carcinogenic dusts, dusts containing carcinogenic and pathogenic particles such as dusts with mould particles, plumb, asbestos, mineral fibres, bitumen and artificial mineral fibres such as glass fibre. These vacuum cleaners are also tested as complete unit and the maximum particle penetration grade is less than 0.005 %. The disposal must be carried out free of dust.

    Dust class H-asbestos:
    This class corresponds to dust class H. However, in Germany the vacuum cleaner must have an additional examination in accordance to TRGS 519, which entitle to vacuum and disposal of asbestos.

    All starmix vacuum cleaners from dust classes M / H / H-asbestos have according to the legislation a special electronics that detects when the air speed drops below 20 m/s as a result of mounted filters or clogged hose. No more sufficient vacuuming is ensured and an audible signal starts. Work can be continued after examination and elimination of the cause. This warning device must even work even with different hose diameters. That means: the user has to set the corresponding diameter (from 21 - 35 mm) at the pre-selection switch.

    See “Dust classes” overview.

Sanitär Händetrockner

  • Can the XT 3001 be operated without a HEPA filter?

    No. A contact made with the motor causing it to start running is only made when a filter is in place.

  • For how long does a ZeroSmell tab neutralise the smell?

    Replace the ZeroSmell tabs every 3 months. The tabs can be bought as an accessory; the article number is 428857 (4-pack).

  • For which sectors does the XT 3001 have approval?

    The XT 3001 is certified for use in food processing sectors by HACCP International and is one of the few hands-in hand dryers available on the market that has received the hygiene approval for the “Food Zone Classification SSZ” (Splash or Spill Zone).

  • How is the appliance connected up electrically?

    Please consult planning assistance, programme overview: sanitary.
     TT 1800 - Series + T 500 - Series:
     a) in a standard fashion with front-mounted connection cable with plug and mounting plate.
     b) via a fixed connection
     T 60 - Series:
     a) designed for a fixed connection
     b) also possible with connection cable (not supplied)
     T 80 - Series:
     a) designed for a fixed connection
     b) also possible with connection cable (not supplied)
     ST 2400 - Series:
     a) fixed connection
     b) also possible with a power supply cable (supplied) ST 2400 - Series:
     XT 3001
     a) fixed connection b) also possible with connection cable (not supplied)

  • How should I clean the water run-off unit?

    For reasons of hygiene, the water run-off unit should be cleaned regularly and thoroughly using the brush supplied with the product..

  • What filtration capacity does the HEPA filter have?

    The filter is a class H13 filter and removes 99.95% of all bacteria from the air.

  • What is HACCP?

    n accordance with the EU regulation   No. 852/2004 regarding food hygiene, it is a requirement for everyone who handles or comes into contact with food that they establish a HACCP plan (Hazard Analysis Critical Control Point). HACCP is a risk analysis method based on the establishment of critical points within the overall manufacturing and sales process. It serves to assess whether the residual health risks for the consumer in contact with food are still unacceptably high.

  • What is the capacity of the water drip basin?

    The capacity is ca. 0.4 l. With a full tank, the symbol on the display for the water tank will flash red until the water has been emptied and the basin has been inserted again. Empty the drip basin on a daily basis, before the indicator comes on; this will prevent bacteria from building up, which can lead to unpleasant smells.

  • What is the purpose of the mesh filter?

    The mesh filter protects the HEPA filter from coarse impurities, such as lint balls, and can be removed and cleaned with water

  • What life span does the HEPA filter have and how do I know that it needs to be changed?

    This depends on environmental factors and how it is used. The filter should be replaced after 6 months at the latest – washing it out with water is not permissible. After ca. 25,000 uses, the symbol on the display for a filter change will flash red. The filter can be bought as an accessory; the article number is 597331 (2-pack).

  • What settings are available for time intervals and switching intervals?

    TT 1800 / T 500:
     No run time changes possible
     TT 1800 E / T 500 E:
     A variable switching interval setting is possible via the potentiometer on the control board
     T 60 E:
     A variable switching interval setting is possible via the potentiometer on the control board
     T 80:
     Variable run time setting possible (ca. 30 – 60 s.)
     T 80 E:
     A variable switching interval setting is possible via the potentiometer on the control board
     ST 2400:
     Variable run time setting possible (ca. 30 – 120 s.)
      ST 2400 E:
     Variable run time setting not possible

Filterbeutel, -patronen und -kassetten

  • For which appliances are so-called pre-filters available?

    We offer a filter insert as a pre-filter (FST 3000/4000 K made from cotton or FSP 5000 made from polyester) for all tank sizes for all appliances with round tanks (the uClean/eSwift/HS/GS/AS ranges). Tap the filter gently to clean it. Not available for the ISP/ISC ranges.

  • How can you tell when the filter needs to be replaced?

    When the suction performance decreases rapidly and – with some models – when the filter control light is illuminated. If it is a polyester or NANO filter, dust that has become fixed can be washed out. DO NOT blow out filter cartridges with compressed air! In the case of harmful dusts, the filter must not be knocked out and not washed out!

  • How to change the filter cartridges FKP (iPulse)?

  • How to change the filter cartridges FKP (ISC)?

  • How to correctly insert the PE emptying bag (ISC)?

  • How to correctly insert the PE emptying bag (ISC)?

  • How to insert the PE emptying bag correctly (iPulse)?

  • How to properly attach the systainer boxes (starbox I and IV) to the iPulse?

    The starboxes are mounted on the iPulse devices using the smartfix railing set.

    Detailed instructions will be shown in the video below.

  • How to properly insert the fleece filter bag (iPulse)?

  • How to properly insert the fleece filter bag (ISC)?

  • What is a HEPA filter?

    HEPA stands for “High Efficiency Particulate Air Filter”. This is a filtration classification in accordance with EN 1822, which comes from the air filtration sector (rooms/breathing masks) and cannot be compared with the criteria that apply to the filtration of vacuumed dusts by industrial vacuum cleaners in accordance with IEC 60335-2-69, where far higher requirements are made regarding the filters, e.g. regarding air speed, pressure difference and mechanical strain. However, in other countries or markets, and particularly for household vacuum cleaners, HEPA is widely used. Putting it simply, one can say that an H14 HEPA filter corresponds to an H filter with regards to dust retention capacity (99.995%) in accordance with IEC 60335-2-69.

  • What is the difference between filter bags (filter sacks) and disposal bags?

    Typically, a filter bag is made of a special non-woven material and is completely sealed, whereas a disposal bag is made of foil material, similar to a bin liner. The disposal bag is open at the top and is laid in the tank in such a way that the edge of the bag hangs over the edge of the tank, meaning that it can be knocked over. Only the safety vacuum cleaners (M-/H-/asbestos) in the ISP/ISC range with their special tanks and rotary discs are suitable for the use of polyethylene disposal bags.
    Typical uses include work where large quantities of fine dust occur, such as when grinding plasterboard priming material.

  • What is the life span of a folded filter?

    The life span depends predominantly on the filter material used and on the substance being vacuumed. Therefore, it is not possible to give figures that are valid for all cases. Depending on the model of vacuum cleaner, different filter materials are available – for example, cellulose (FK/FP), moisture-resistant polyester (FKP/FPP) and NANO-coated polyester (FKPN). What one can say is that folded filter cassettes made of polyester filter material used in association with an automatic Starmix impulse filter de-dusting system display an average life span of ca. 2-3 years – depending on the type of dust. For vacuum cleaners H-asbestos apply the legal requirements concerning filter changing (1 x per year).

  • Which filter material is used in the filter bags and what is the dust retention capacity like?

    The filter bags are made from tear-proof non-woven material that is also non-susceptible to moist dirt; they meet the requirements of dust class M (99.9% dust retention capacity) and are certified by the independent IFA institute formerly BIA).

  • Which filter material is used in the folded filter cassettes and the round folded filters, and what is the dust retention capacity like?

    Various filter materials are available across the different dust classes. As well as cellulose, there is cellulose with glass fibre mat, polyester and NANO-coated polyester (only filter cassettes). They meet different requirements – at least dust class M (99.9%) and dust class H or HEPA with the FKP 4300 HEPA (99.995% dust retention capacity) – certified by the independent IFA institute (formerly BIA).  Please note: On its own, a filter is not enough to turn a vacuum cleaner into a safety vacuum cleaner for vacuuming dusts that are hazardous to health – only the prescribed, tested vacuum cleaner as a whole may be used!

  • Which filters can be used for wet vacuum cleaning?

    The ISP and ISC appliances can be used to wet vacuum clean with the standard built-in folded filter cassettes made of polyester filter material. For appliances with round tanks (uClean/eSwift/HS/GS/AS ranges), where, due to the nature of the construction the filter is in contact with the water, small quantities of liquid sucked up are not a problem for the polyester folded filter. However, if possible, residual water should be removed before the next time it is used for dry vacuum cleaning. In the case of frequent switchover, we recommend using 2 folded filters – one for wet use and one for dry use. If water is the only thing being vacuumed, the folded filter is to be removed and the foam filter FSS 1200 - 413297 inserted (only with the uClean/eSwift/HS/GS/AS ranges). Cellulose filters (paper) are not suitable. The Starmix mat filter bags are tear-proof and not susceptible to moist dirt, but they are not suitable for vacuuming mud or liquids.

  • Why should starmix genuine filter bags be used?

    Grey market filter bags often dont´t match very well and are produced with cheaper material and insufficient bonding resp. welding. filter bags of the grey market haven´t passed the Starmix test requirements at all! The consequences could be leakage or even worse bursting. The container becomes dirty and it would have been better not to use a filter bag, i.e. cheaper grey market bags are often still too expensive!

    Attention: Any warranty claims become void if non-original resp. non-approved spare parts, accessories and expendable items, such as folded filter cassettes, cartridge filters or filter bags, have been used. The usage of non-approved filters may cause damage the vacuum cleaner, especially the suction unit.

Sanitär Haartrockner

  • How do you install the hair dryer AirStar TB-C1 using the mounting plate?

    In the video we will show you how to correctly install the wall-mounted AirStar TB-C1 hair dryer. The scheme can also be applied to the hand dryer T-C1 and the hairdryer TH-C1 (wall mounting without height adjustment).

  • How is the appliance connected up electrically?

    TT 1800 - Series + T 500 - Series:
     a) in a standard fashion with front-mounted connection cable with plug and mounting plate
     b) via a fixed connection
     T 60 - Series:
     a) designed for a fixed connection via mounting plate
     b) Also possible with connection cable
     TH / TB 80 - Series
     a) designed for a fixed connection
     b) also possible with connection cable
     STH 2400 - Series:
     a) fixed connection
     b) also possible with power supply cable (supplied)

  • What settings are available for time intervals and switching intervals?

    TTH 1800 / TH 500:
     Run times of between every 1 and 9 minutes are possible via the potentiometer on the control board
     TTH 1800 E / TH 500 E:
     A variable switching interval setting is possible via the potentiometer on the control board
     TH 80 Z:
     Variable run time setting possible (ca. 30 – 480 s.)
     STH 2400 Z:
     Variable run time setting possible (ca. 60 – 240 s

Kehrmaschinen Akku

  • How long does a fully charged battery last?

    Depending on the nature of the surface being cleaned, ca. 90 min.

  • What happens if the battery-powered sweeper is connected to the mains for several days in order to charge? The intelligent charger has a fully electronic voltage and power restriction. This means that the battery is always kept at the optimal charge when connected up to it, preventing it from over-charging. However, after the charging is completed – ca. 7 hours (the LED indicator on the charging device will be green) – we recommend unplugging the charger.
  • What is the battery’s overall life span?

    This depends on various factors. For example,. if the battery is regularly charged after use and if the average discharge level is not lower than 50%, one can reasonably expect ca. 550 charging cycles.

  • What should I do if the battery is flat but I want to finish sweeping?

    This isn’t a problem, since the battery-powered models can be operated both electrically and manually. However, permanent manual operation is not sensible, due to the higher resistance to pushing, and the excessive wear caused to the worm gears.

  • What should I do if the sweeper is not to be used for a longer period of time? For idle times of more than 2 months (e.g. winter storage), the battery cable (under the bonnet – see the instruction manual) should be pulled out in order to prevent the battery from totally discharging. When storing the sweeper, it is important to ensure that the plate bristles do not get bent or squashed: set the plates down upright on the sweepings tank.
  • What type of battery do the sweeper models 677 and 697 have?

    A maintenance-free 12 V / 12 Ah lead-gel-battery.

Kehrmaschinen Allgemein

  • What is iSweep?

    An important element of the superior, patented plate brush drive system has been further developed, with the result that the reliability and the longevity of the drive coupling have been increased significantly in comparison to the previous, already proven system, thanks to an all-new positive-fit design and the use of new self-lubricating materials! External influences, such as dust, dirt or moisture won’t harm the coupling in the slightest.

  • What kinds of surfaces can the sweepers be used on?

    All flat, solid surfaces can be swept. The plate brushes can be set to suit the surface with the central height adjustment feature on the appliance. Levels 1 - 2: for all hard surfaces, such as asphalt, concrete, slabs. Levels 3 - 4: for more uneven surfaces, such as exposed aggregate concrete slabs as well as for moist foliage. For more uneven surfaces, such as cobblestone, paving stone (max. height difference: 1 cm), levels 5 - 8 are recommended. With these higher settings, one must be aware that the sweeper will require more effort to push forwards.

  • Which sweeper model is appropriate for which uses?

    You can work out which sweeper is best suited to your purposes by using the following criteria:
    1. How large is the surface to be swept?
    2. How often do you sweep?
    3. How clean must the surface be?

    For small surfaces (ca. 250-500 m2) and occasional sweeping, we recommend the Starmix 355 (55 cm sweeping width) and 375 (75 cm sweeping width) for around the house. The 375 model also features an additional, laterally mounted sweeping roller that captures particularly fine dirt.
    For larger surfaces (up to 1,000 m2) and with regular sweeping, we recommend the professional Starmix 477 (77 cm) and the Starmix 497 (97 cm - up to 2,000 m2) models, both with the turbo sweep system – two plate brushes up front and a laterally mounted sweeping roller for fine dirt.
    With very large surfaces (up to 2,500 m2) and with regular sweeping, our battery-powered professional sweepers 677 (77 cm) and 697 (97 cm) will provide the performance you need.